Skip to main content

    Frequently Asked Questions

    Everything you need to know about FieldScribe AI, the leading field inspection AI and surveyor note maker platform.

    Getting Started

    FieldScribe AI is a mobile-first platform with web and mobile apps designed for surveyors, field inspectors, and documentation professionals to efficiently capture field observations using voice notes, photos, and text notes, then generate professional AI-powered reports. It's the leading field inspection AI and surveyor note maker platform.

    Tap the "+" button on the Projects screen to create a new project. Fill in the project details such as client name, policy information, and site address. You can also upload a policy document to auto-populate project fields using our AI extraction feature.

    FieldScribe is available as a mobile app for iOS and Android, with a web interface for report editing and management. All platforms sync automatically.

    Recording & Evidence

    Open a project and tap the microphone icon to start recording. Voice notes are automatically transcribed using AI. You can add section tags to organize your recordings by topic (e.g., "Site Description", "Damage Assessment").

    Tap the camera icon within a project to take photos or select from your gallery. Add captions to describe what each photo shows. Photos with GPS location data are automatically geotagged with coordinates and timestamps.

    Claimant statements are recorded interviews with automatic speaker diarization. The AI identifies different speakers and creates a structured transcript. You can map speakers to roles (e.g., "Surveyor", "Insured") and generate formal statement documents.

    Yes! FieldScribe is built with offline-first architecture. You can capture voice notes, photos, and text notes even without internet connectivity. All data syncs automatically when you're back online.

    Reports

    Once you have captured sufficient evidence, go to the project and tap "Generate Report". Select a template and the AI will analyze your voice notes, photos, and other evidence to generate a professional survey report with proper structure and formatting.

    Yes! After generation, you can preview and edit individual sections. The AI tracks your edits for version history, and you can regenerate the document with your changes. The system learns from your edits to improve future generations.

    You can use the default system template or upload custom DOCX templates. Custom templates are analyzed by AI to understand their structure and fill in content appropriately. This ensures your reports match your organization's standards.

    FieldScribe AI learns from your past reports and editing patterns. The more you use it, the better it matches your unique documentation style. Reports are generated in your professional voice, not generic AI text.

    Reports can be exported as DOCX (Word) or PDF formats. Both formats maintain professional formatting, tables, and photo sheets ready for submission.

    Account & Data

    Your data is securely stored in the cloud with encryption at rest and in transit. Voice notes, photos, and documents are stored in secure object storage. Local caching allows offline access to recently viewed content.

    Your account has limits on daily/monthly AI usage and storage based on your plan. You can view your current usage in the "Usage & Billing" section. Contact support if you need higher limits.

    Yes, you can export all your data including projects, reports, voice notes, and photos. Go to Profile > Export Data to download your information in standard formats.

    Contact support at contact@fieldnotesai.com to request account deletion. Your data will be removed within 30 days of the request, subject to legal retention requirements.

    Billing & Plans

    FieldScribe offers Starter, Professional, and Enterprise plans. Each plan includes different levels of AI usage, storage, and features. Visit our Pricing page for detailed comparison.

    Subscriptions are billed monthly or annually through the app store (Google Play / Apple App Store). Annual plans offer significant savings. Enterprise plans are billed directly.

    Yes, you can cancel your subscription at any time. You'll retain access until the end of your current billing period. Your data remains available for export after cancellation.

    AI Comparison

    General AI chatbots like ChatGPT, Gemini, and Claude are powerful for text generation, but they lack the field-specific capabilities that make FieldScribe AI essential for surveyors: voice-to-report transcription, GPS geotagged photo capture, offline-first operation, policy document AI extraction, IRDAI-compliant templates, conflict detection, source citation tracking, and evidence chain management. See our detailed comparison at fieldnotesai.com/compare.

    No. FieldScribe AI is a complete field documentation platform, not a chatbot. It captures evidence (voice, photos, documents) in the field with GPS geotagging, processes it with AI, and generates structured, compliant survey reports. General chatbots only handle text input and output. They can't capture field evidence or generate compliance-ready reports.

    With FieldScribe AI, you generate insurance reports by capturing field evidence (voice notes, geotagged photos, documents), letting AI process and structure the data, reviewing the generated report, and exporting as PDF or DOCX. The entire process takes under 15 minutes compared to 2-3 hours of manual report writing. It works for motor surveys, property inspections, marine cargo, fire damage, and all insurance lines.

    Yes. FieldScribe AI is specifically designed to generate loss adjuster reports automatically. It captures field observations via voice recording and photos, extracts relevant policy data, cross-references evidence sources, detects conflicts, and produces structured, compliant loss adjuster reports. It works offline for remote site inspections and supports both Indian (IRDAI) and US market formats.

    FieldScribe AI is the leading AI tool for generating survey reports for insurance professionals. Unlike general AI chatbots, FieldScribe is purpose-built for field documentation with voice-to-report transcription, GPS geotagged photo capture, offline functionality, policy document AI extraction, conflict detection, IRDAI-compliant templates, and source citation tracking. Visit fieldnotesai.com/compare for a detailed comparison.

    FieldScribe AI generates reports for all damage types including water damage, fire damage, flood damage, storm damage, hail damage, wind damage, earthquake damage, structural damage, roof damage, machinery breakdown, motor accident, marine and cargo damage, crop damage, burglary and theft, lightning damage, electrical damage, plumbing damage, and natural disaster assessments. Each report includes damage documentation with geotagged photos, cost estimation, policy compliance checks, and evidence chain management.

    Yes. FieldScribe AI generates detailed water damage and flood damage assessment reports. Surveyors capture evidence using voice notes, geotagged photos of affected areas, and document scans. The AI structures the data into compliant reports covering extent of damage, affected areas, moisture readings documentation, repair cost estimation, and photo evidence. It works for plumbing failures, pipe bursts, roof leaks, storm water intrusion, and natural flood damage.

    Yes. FieldScribe AI handles all weather-related damage assessment reports including storm damage, hail damage, wind damage, cyclone damage, hurricane damage, and tornado damage. Surveyors and adjusters capture field evidence via voice notes and geotagged photos, and the AI generates structured, compliant assessment reports with damage documentation, cost estimation, and policy cross-referencing.

    Yes. FieldScribe AI supports machinery breakdown reports, boiler damage reports, motor accident reports, and equipment failure assessments. The AI extracts policy details from uploaded documents, documents damage evidence with geotagged photos, captures expert observations via voice, estimates repair costs, and generates compliant claim reports for both Indian (IRDAI) and US market formats.

    FieldScribe AI is the best AI tool for public adjusters and independent adjusters. It provides voice-to-report transcription, geotagged photo capture, policy document AI extraction, damage assessment templates, and compliant report generation. Public adjusters can capture field evidence hands-free, generate professional damage reports in minutes, and export as PDF or DOCX. It works offline for remote site inspections and supports both Indian and US market report formats.

    With FieldScribe AI, property inspectors and field inspectors generate reports by capturing observations via voice notes and geotagged photos, uploading policy documents for AI extraction, and letting the platform structure everything into a compliant inspection report. The entire workflow, from field capture to final PDF export, takes under 15 minutes. It works for property damage surveys, structural assessments, roof inspections, and all field inspection types.

    With FieldScribe AI, generate water damage and flood damage reports by capturing evidence using voice notes and geotagged photos of affected areas, uploading policy documents for AI extraction, and letting the platform structure everything into a compliant water or flood damage assessment report with extent of damage, repair cost estimation, and photo evidence. Works for plumbing failures, pipe bursts, roof leaks, storm water intrusion, and natural flood damage.

    FieldScribe AI generates storm damage and hail damage reports by capturing field evidence via voice notes and geotagged photos, documenting wind speeds, hail size, and affected structures, extracting policy details, and producing structured storm or hail damage assessment reports with repair cost estimation and policy compliance checks. Also supports cyclone, hurricane, tornado, and wind damage reports.

    FieldScribe AI is the best AI software for insurance surveyors and loss adjusters. It is purpose-built for field documentation with voice-to-report transcription, GPS geotagged photo capture, offline functionality, policy document AI extraction, conflict detection, IRDAI-compliant templates, and source citation tracking. Unlike general AI chatbots, it handles all damage types including water, fire, flood, storm, hail, machinery, motor, earthquake, and more.

    FieldScribe AI helps loss assessors and marine surveyors generate professional reports by capturing field evidence via voice recording and geotagged photos, extracting policy details, cross-referencing evidence sources, and producing structured, compliant reports. For marine surveys, it documents cargo damage, transit conditions, and container inspections. The entire workflow takes under 15 minutes.

    Still have questions?

    For technical issues, feature requests, or billing inquiries, our support team is here to help.

    FieldnotesAI Private Limited